Orrin Support
Find answers, troubleshoot common issues, or contact us directly.
Frequently asked questions
How do I restore a purchase?
Open Orrin, go to the subscription or paywall screen, and choose Restore Purchases.
How do I manage or cancel a subscription?
Manage or cancel Orrin through your Apple App Store or Google Play subscription settings.
My data is not syncing. What should I check?
Confirm that your internet connection is working, you are signed in to the correct Orrin account, and all devices use the latest app version.
How do shared workspaces work?
A workspace owner can invite other people and assign available access permissions.
How do I delete my account and data?
Use the account deletion option in Orrin settings when available. If you cannot access the app, email support from the address connected to your account.
How can I report a bug?
Email support with a short description, your device model, operating system version, Orrin version, screenshots, and the steps that caused the issue.
Can support access my payment details?
No. Payment information is handled by Apple App Store or Google Play.
For privacy or account deletion requests, contact us using the support email shown on this page.